10 Questions to Make Shopping Easy
Q1. Are you a factory or trading company?
We are a manufacturer.
Q2. What is your MOQ (Minimum Order Quantity)?
There is no MOQ for sample orders. MOQ will apply for bulk orders.
Q3. Can we get a lower price or discount?
Yes, the price is flexible and can be negotiated based on order quantity.
Q4. Can I get samples to test the product quality?
Yes, you can request samples for testing. We provide samples based on availability, but the shipping cost will be borne by the customer.
Q5. Can you put my brand name (logo) on these products? Is OEM/ODM available?
Yes, we offer OEM/ODM services, including custom logos and designs. A minimum order quantity will apply.
Q6. How will you deliver my goods?
Your purchases will be delivered via DHL, UPS, FedEx, TNT, or EMS to your door. Air cargo, sea cargo, direct line, and air mail can also be arranged according to your preferences.
Q7. What are your payment terms?
We accept T/T, PayPal, and Western Union.
Q8. What are your price terms?
EXW, FOB, CIF Shenzhen.
Q9. What shipping methods do you offer?
EMS, DHL, FedEx, TNT, UPS, sea freight, or through your own shipping agent.
Q10. What is your lead time?
Sample orders will be shipped within 3-7 working days after payment.Bulk orders will be shipped within 15-25 working days after payment.Lead time for customized products depends on the actual order quantity and production arrangements.